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Warranty
GLASS-POLYCARBONATE
AUTOMOTIVE APPLICATIONS
LIMITED 2-YEAR WARRANTY
Who is covered
and for how long
SAINT-GOBAIN
SULLY, subject to the conditions and limitations set forth below,
warrants to the original purchaser ("Buyer") of the glass-polycarbonate
for automotive applications ("product"), and to no other person
or entity, that for a period of two years from the date of manufacture,
the product will be free from manufacturing defects, including material
discoloration, delamination, or cracking of the product.
In the event
of a manufacturing defect covered by this warranty, buyer's sole
and exclusive remedy and Saint-Gobain Sully' s sole obligation shall
be limited to the replacement of the defective product, F.O.B. shipping
point, or the repair of the defective product, or a refund of the
actual purchase price paid by the original buyer of the product,
at the option of Saint-Gobain Sully. In no event shall Saint-Gobain
Sully be liable or responsible for any labor costs or other expenses
incurred in connection with the installation of the product, removal
of defective product, or installation of replacement product. The
original warranty shall continue with the repaired or replacement
product and shall extend for the balance of the warranty period
in effect at the time the product proves defective.
Limitations
This warranty
shall not apply to:
(a) failure
of product caused by abuse, improper cleaning, mishandling, or
improper installation, including but not limited to improper mounting
or fastening of product to or within framing or other materials,
inadequate edge engagement, use of fasteners of insufficient size
to withstand design impact, use of sealants or other chemical
materials which are incompatible with good glazing practice, or
the plastic layers of the armoured glass, or installation otherwise
not in strict adherence with Saint-Gobain Sully's written instructions;
(b) failure of product which has been
I) exposed to temperatures below 0 degree Celcius or above
30 degrees celcius during storage, before mounting on vehicle
(see clause (d)),
(II) exposed to temperatures below -40 degree Celcius or above
80 degrees celcius after mounting on the vehicle;
(III) corrosive chemical agents.
(c) failure of product caused by heat trapped on the glass surface,
whether resulting from covering the glass with paper, paint or reflective-type
covers, or any other cause;
(d) failure of product caused by improper storage, including but
not limited to not storing product in its original packaging and
not storing product in a dry and ventilated room. Room temperature
between 0 degree celcius and 30 degrees celcius.
Delamination
shall not be considered a manufacturing defect under this warranty
unless:
(a) It becomes apparent prior to installation; or
(b) Driving visibility is no more ensured.
Delamination
is therefore tolerated around the edge of the glass as long as the
vehicle can be driven and operated normally. Delamination on the
edge of the glass will be permitted in the case of penetration of
humidity into the PVB interlayer of operable side door glazing (polished
edges). If bubbles appear within the interlayer as a consequence
of temperatures in excess of 80 degrees celcius, the warranty will
not apply.
Saint-Gobain
Sully reserves the right to discontinue or modify any of its products
without giving notice. If Saint-Gobain Sully replaces any product
under this warranty, it may substitute products that are designated
by Saint-Gobain Sully to be of comparable quality in the event the
product initially installed has been discontinued or modified.
Other conditions
THIS WARRANTY IS EXPRESSELY IN CASE OF ALL OTHER ORAL OR WRITTEN
WARRANTIES, LIABILITIES OR OBLIGATIONS OF SAINT-GOBAIN SULLY. IN
NO EVENT SHALL SAINT-GOBAIN SULLY BE LIABLE UNDER THE IMPLIED WARRANTIES
OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE. IN NO
EVENT SHALL SAINT-GOBAIN SULLY BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES OF ANY KIND, INCLUDING ANY DAMAGE TO THE VEHICLE, ITS CONTENTS
OR ANY PERSON THEREIN, RESULTING FROM THE BREACH OF ANY WARRANTY
SET FORTH HEREIN. NO FIELD REPRESENTATIVE OF SAINT-GOBAIN SULLY
OR ANY DISTRIBUTOR OR DEALER IS AUTHORIZED TO MAKE ANY CHANGE OR
MODIFICATION TO THIS WARRANTY.
How to make
a claim
The Buyer must promptly notify Saint-Gobain Sully in writing of
any manufacturing defect and provide proof of the date of purchase
and installation. All notifications should be sent to: SAINT-GOBAIN
SULLY, 16 Route d'Isdes, 45600 Sully/Loire, France, ATTN: Armored
Transparency Division/Sales. The Buyer may be required to submit
a sample of the defective material to Saint-Gobain Sully for analysis.
Saint-Gobain Sully will then investigate the claim and examine the
material claimed to be defective. If a defect covered by this warranty
is confirmed, Saint-Gobain Sully, within a reasonable amount of
time after the inspection, will either repair or replace the defective
product or refund that amount paid by the Buyer for the product,
per the terms of this warranty.
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